From our UK studio to your door

All orders are dispatched from our UK studio, within the United Kingdom.

Unlike many K-beauty retailers shipping from overseas, your order does not pass through customs or international transit.

No import delays. No hidden charges.
Just reliable UK delivery from our studio to your door.

Minimum order value

We operate a low-waste fulfilment model.
A minimum order of £30 is required to proceed to checkout.

All eligible orders receive complimentary UK delivery.

Shipping

Orders are typically processed within 1–2 working days (excluding public holidays).

We currently ship within the UK only.
Delivery details and confirmation are provided after checkout.

Returns (UK Consumer Law)

You have the right to cancel your order within 14 days of receiving your goods, in accordance with UK consumer regulations.

To be eligible for a return, items must be:

Items showing signs of use or damage may not be eligible for a refund.

Hygiene & Skincare Products

For hygiene and safety reasons, we cannot accept returns of opened bath, body, or skincare products unless faulty.

Refunds

Once received and inspected, we will notify you of the refund status.

Approved refunds are issued to the original payment method within a reasonable timeframe.

Before returning an item

Please contact us via the Contact page before sending any items back so we can assist you.